Frequently Asked Questions
What components are included in this off-grid solar system kit?
The full kit typically includes high-efficiency 585W N-type Mono solar panels, a 10kW off-grid pure sine wave inverter, 51.2V 100AH lithium-ion energy storage batteries, customized mounting brackets, and 4mm² PV cables.
What is the warranty period for the solar panels and inverter?
Solar panels come with a 12-year product material warranty and a 25-year linear power output warranty. The inverter is covered by a 5-year warranty, while brackets and cables feature a 10-year warranty.
Can the solar panels be customized to fit specific needs?
Yes, we provide customization options for solar panels, including specific color choices and unique designed patterns to meet your project requirements.
Is technical support available for the installation process?
Absolutely. We provide comprehensive remote guidance for installation and professional technical support for the entire off-grid system to ensure successful setup.
How is the quality of the products controlled during production?
Our QC members strictly control quality from raw material selection through to final product assembly. We utilize automatic production lines to ensure precision and reliability.
Are there any discounts for large volume orders?
Yes, we offer competitive tiered pricing and significant discounts for large quantity orders to support our customers' business growth.